Keystone Dental Care at 767 5th Avenue B-3a in Chambersburg, Pennsylvania

Customer Reviews about Keystone Dental Care

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  NO STARS! Do NOT take your family here, this place is HORRIBLE ! There are 5 members in my family and we all had epically bad experiences with them. They messed up my oldest childs teeth so bad are insurance stepped in to inform us and them that they would not approve any more work until they fixed what they had done. I went in to talk to them about it and the lady snapped at me saying that they had 3 of there dentist look at the xrays and they all said it was fine and that it was my insurance not wanting to pay. Even though The xrays showed clearly that they drilled outside of my daughters root canal and into her jaw, but she would not acknowledge the xrays. Also they never talked about her needing crowns on eighter teeth until after they messed up her second root canal which fractured her tooth. Come to find out a crown on a root canal is standard procedure. Now I have to find a dentist to go back in and fix what they did, after they had already went back in on the one tooth 3 times spending 3-4 hours each time in her mouth. My daughters other root canal that they did failed. I found out from another dentist that that a crown should have been apart of my daughters and my treatment plan from the start. So now my daughter might loss two teeth because of there lack of professionalism. My son's dentist recommended braces to him, my son said he didn't want braces and the dentist asked him why he'd want to have a gap in his teeth... my son said he liked his teeth the way they are and the dentist gave him a stink face and snikered. My Youngest had two cavities that the short and none child friendly dentist wanted to work on before they had the gas hooked back up, I said I'd rather wait until she could get gas and not be tramatized by the local shoots. Because my daughter freaks out when in pain, but the dentist cut me off while I was telling her about my daughter her patient. Saying it wasn't nessesary. That RUDE little know it all took no time to get to know her new little patient. My husband was added as a new patient almost a year ago and he still hasn't got an appointment to be seen, and he'd still be in pain if he'd waited on them... They told him to call back in November when he called back in June. They did my daughters root canal around the same time they fixed one of my old fillings that fell out, they filled it with metal even though I asked for white composite. They again never said anything about it needing a crown and a week later the tooth fractured, when I went in to have them fix it... the dentist said yeah that's why we recommend crowns for that size of filling because fractures for that size filling is common. WHAT? They didn't tell me that before they did the work and it oviusly was'nt apart of my treatment plan when it clearly should of been. It was at that visit I started doing my own research and getting other Dentist's opinion's for me and my Daughters work and they all agreed with my insurance that the work this office does is not standard and the work needs to be fixed. SAVE YOUR TIME, MONEY, and SANITY and take your family some place else! And Keystone don't bother commenting on my post I will never again waist my time with you and there is no way in **** I'd ever let anyone at your office "fix" what damage they have done let alone do any more work on anyone I care about.
  September 28, 2017

  by Ashley Harnish

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